Simple, honest pricing

Pick the plan that matches how your clinic runs today. Upgrade anytime.

Basic

Run your day-to-day, simply.

For small hospitals, grooming centres, and single-service clinics.

₹5,999/year

Flat annual price for a single clinic.

  • Appointments & calendar
  • Pet & owner records
  • Basic medical records
  • Invoicing & receipts
  • Single branch
  • Up to 3 staff users
  • Email support
Most popular

Enterprise

Everything Critzo can do.

For multi-branch hospitals and full-service veterinary groups.

Custom

Talk to us for a quote tailored to your clinic.

  • All Basic features
  • Multi-branch management
  • Unlimited staff & roles (Doctor, Receptionist, Lab, Pharmacy, Nurse, Inventory, Surgical)
  • Advanced medical records, prescriptions & templates
  • Lab reports & PDF generation
  • Inventory & stock adjustments
  • Surgery & in-patient workflows
  • Doctor schedules & online booking
  • Finance, discounts & refunds
  • Reports & analytics
  • WhatsApp reminders & automations
  • Mobile app for owners and staff
  • Priority support & onboarding

WhatsApp messaging

Reminders and automated WhatsApp notifications are billed separately, on top of any plan. Pay only for what you send.

₹0.90

per message

Applies to every automated WhatsApp sent

Appointment reminders
Vaccination & deworming due dates
Lab report ready alerts
Prescription & follow-up nudges
Invoice & payment confirmations
Booking & cancellation updates

Frequently asked

What's the difference between Basic and Enterprise?

Basic is built for a single hospital, grooming centre, or service clinic — appointments, records, and invoicing. Enterprise unlocks everything: multi-branch, lab, pharmacy, inventory, surgery, finance, and the full mobile experience.

How is WhatsApp billed?

₹0.90 per automated message sent (reminders, alerts, confirmations). It's metered per message and billed alongside your plan.

Can I switch plans later?

Yes. Start on Basic and upgrade to Enterprise when you add branches or specialised teams.

Is there an onboarding fee?

Onboarding is included on Enterprise. For Basic, we'll walk you through setup at no extra cost.

Not sure which plan fits?

Tell us about your clinic and we'll recommend the right setup.